Frequently Asked Questions
Everything you need to know about shopping with Aajkaal
What is the standard delivery time for my order?
We typically process and dispatch orders within 24-48 hours. Depending on your location, your latest fashion finds will arrive within 3 to 7 business days.
How can I return or exchange an item?
Aajkaal offers a hassle-free 7-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different fits and collections.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different monitor settings and studio lighting, there might be a slight variation in the actual color of the garment.
Can I track my order in real-time?
Yes! Once your order is shipped, you will receive a tracking link via email and SMS, allowing you to monitor your package's journey to your doorstep.